DAMAGED OR DEFECTIVE ITEMS

We take quality seriously. If you receive any damaged or defective pieces, please contact us within 2 days of receiving your order.

We are happy to facilitate a free replacement for the affected item(s), subject to verification.

APPAREL EXCHANGES

Clothing purchased from us is eligible for size changes based on availability.

To initiate an exchange, please reach out via WhatsApp or Email, and our team will assist you.

SHIPPING TERMS

Customers are responsible for all courier or carrier charges involved in shipping back exchanged items.

Mahjong World does not cover return shipping fees.

STORE CREDIT

While we do not issue cash refunds, store credit may be provided at our discretion.

This is only available in specific circumstances and must be approved before returning items.